Foundation 16 May User Research glossary (download) by Jake Lambert An A-Z glossary of user research terms...Hello, you need to be a CharityWise member to access the rest of this content.CharityWise is FREE for everyone working in a charity or not-for-profit. To join us today, head to our membership page to create your account.If you are a member already, then log in below. Username Password Remember Me Forgot Password Print page Jake Lambert [email protected]