Foundation
12 Jun Training: Empathy mapping and how it can help your charity
During this training session Callum gives an overview of how empathy mapping can help organisations, encourage team working and collaboration, along with how to share and consolidate knowledge. He also covers some of the points below:
What the session covered
- The benefits of empathy mapping
- How to complete an empathy map
- How to avoid pitfalls
- Participants had the opportunity to fill in an empathy map
Watch the session
Sessions slides:
You can download a copy of the presentation Callum used during the session below:
Training: Empathy mapping and how it can help your charity
You can also download a template of an empathy map:
